The Associate Product Management program at Uber trains new grads to be world-class technology leaders.
Uber embraces a learn-by-doing philosophy- APMs start shipping high-impact products the moment they join Uber. Additionally, three six-month rotations allow APMs to get a breadth of skills across different parts of the business.
Uber is a global technology company –every feature we ship has to work in the >500 cities we operate in. APMs take a research trip to four cities around the world, to build empathy for market-specific needs.
MENTORSHIP | COMMUNITY
APMs are given the tools to succeed professionally–senior product leaders mentor APMs in both project-specific work and career direction. APMs level each other up through continuous collaboration, and form friendships for life.
Congratulations, you’ve arrived at Uber! Your first two weeks will be an immersive Bootcamp experience, designed to get you ramped up on everything Uber. Learn about all areas of the business, develop product fundamentals, exercise customer empathy, and embrace learn-by-doing via a Hackathon. You leave bootcamp a mini-expert on Uber, #superpumped to tackle your first rotation.
You're up and running on a team! First rotation APMs work on a team with a senior PM who provides active coaching and mentorship.
With one rotation under your belt, you join your class on a world tour to four of Uber’s most operationally challenging cities. The trip gives your class the chance to develop empathy for market needs around the world, and use this global product perspective to help inform product priorities back at HQ.
Hometown: Longmont, Colorado
College: Massachusetts Institute of Technology
Interests: Snowboarding, sushi/buffalo wings, football
Rotation #1: I was on-the-ground for the launch of Express Pool, Uber’s newest shared rides product that adds a short walk and wait to the UberPool experience in exchange for cheaper, more direct rides. I was focused on ensuring a smooth rollout in 10 US cities, increasing rider opt-in, decreasing cancellations and creating a seamless rider experience from end to end. Fun fact: I had the opportunity to present to Dara within my first two months at Uber!
Rotation #2: I joined the Self Driving Visualization team. We build a product that autonomy engineers use to visualize their autonomy algorithms in 3D. I mostly worked on laying out a 1.5 year vision and roadmap to convert autonomy developers from our slow, under-designed desktop product to our new well-designed and performant web-based visualization product with the purpose of making ATG's autonomy development workflow more efficient.
Hometown: Toronto, Ontario
College: University of Waterloo
Interests: Podcasts, cities, design, Kanye
Rotation #1: My first experience in the APM program was as a PM on Commute, a new, experimental offering that connects work commuters together. I was given ownership to hack growth and increase trips as fast as possible (without impacting product health of course). I did everything from running targeted promotions, working with our local marketing teams, writing queries and launching campaigns.
Rotation #2: This is the rotation that I came away with a deep empathy for our Driver Partners. As a PM on the Driver Fares team I was responsible for ensuring drivers get a dependable and consistent earnings experience. We set the principles and vision for our products, and launched a new driver earnings model to key international markets. This was a highly cross-functional role, working very closely with data science, as well as other teams.
Hometown: Prague, Czech Republic
College: Yale University
Interests: Fashion, economics, scooters & ebikes
Rotation #1: I was a PM on the Marketplace team optimizing rider promotions. It was an awesome (and crazy) introduction to how Uber thinks about setting prices, rider behaviors, and incentives. As an econ-nerd, this team was the perfect fit, as Uber’s marketplace is one of the most dynamic, fast-paced, and unique marketplaces out there.
Rotation #2: I PM’d the Uber Rent team, a night and day different experience. Rent was a new zero->one product with a heavy design component. I internalized what user-centric product development really means. Also, working on a 0->1 product, I got to think about product-market fit a lot. At larger companies like Uber, people tend to take product-market fit for granted, but getting there is often the hardest part of the product journey.
Hometown: Huntsville, Alabama
College: Vanderbilt University
Interests: Guitar, cocktails, traveling, flying cars
I currently serve as the Head of Product & Strategy for Aviation Programs at Uber after stints with the Emerging Markets and Rider Experience teams where I helped launch Uber Dost, re-design and build the new Rider App, and revolutionize the pickup experience with Uber Beacon. In 2016, I founded our Aviation department with our then Chief Product Officer, Jeff Holden, through our Uber Elevate whitepaper which outlines our mission to fast-forward to the future of aerial ridesharing through the deployment of partner-built electric air taxis across uberAIR cities globally. Since then, we’ve hired NASA engineers and Tesla battery experts to help us achieve this, and we’re planning to deliver food by drones, as well! I’m constantly surprised and excited at Uber’s ability to move nimbly and truly think 0-to-1, despite how large we’ve gotten.
Hometown: Atlanta, GA
College: Duke University
Interests: Probability, ping pong, The Bachelor
I was initially on the Pickups Experience team, working towards perfect pickup experiences for every rider, everywhere, on every trip (harder than it looks!). I worked on providing riders with better status messaging as their driver approaches the pickup location, and making it easier for our Riders and Driver partners to communicate through pickup notes and canned chat messages. I'm currently working on improving our time prediction accuracy, which is all about when you can expect your driver to arrive at your pickup point, and when you can expect to be dropped off at your final destination.
What kind of background do I need to be an APM?
We look for recent university grads with a technical background (Computer Science degree or equivalent) graduating in 2019 or within 1 year of graduation. Aside from that, we look for candidates with the following qualities:
- A “do-er” personality - biased toward action, and constantly pushing toward clarity and delivery
- Bold innovation coupled with principled thinking and well-honed product judgement
- Mentality of starting with the users and working backwards
- Excellent communication and partnership skills
- A true passion for Uber's mission, products, and users
- A never-ending desire to grow and learn
What is the structure of the APM program?
You will join three teams over the course of 18 months (three six-month rotations) across all of Uber, including but not limited to Rider, Driver, Eats, Bikes, Self-Driving Vehicles, Freight, Aviation, and Platforms.
How is Product Management at Uber different from other companies?
Aside from the world-class product team and opportunity for impact, some of the unique things that distinguish Uber:
- Intersection of technology and the physical world. Stakes are higher, and an entirely new class of problems emerges, when your technology is moving people and things on the ground in real-time.
- Global hybrid technology-operations nature. Uber is, at heart, both a powerful technology company and a local business, and this model has scaled to over 500 cities. From tuk-tuks in Delhi to the winding streets of Cairo, we build products for markets across the world.
- Scope and impact. You are the true owner of your Uber PM experience. You can experience building zero -> one projects, develop revolutionary new products, manage integrations, and iterate on existing core products touching millions of lives every day.
- Exposure to a wide array of products and constantly evolving technology spaces. Uber went from 0 -> 5B trips in 7 years and 5B -> 10B in 1 year. We have groups working on everything from self-driving cars and aviation to new modalities and trucking. There is something for everyone here.
What types of teams will I get to work on?
APMs work on teams across all areas of the business. APMs get full autonomy in choosing areas they are interested in. Some of the projects that APMs have driven:
- Launching and growing out Uber for Business
- Leading the ATG human experience team
- Building out the UberEATS marketplace and pricing ecosystem
- Rolling out and creating a seamless rider experience with Express Pool
- Evaluating aerial ridesharing feasibility
- Creating a realtime face verification platform to prevent account hacking
- Developing and launching upfront pricing
- A visualization tool to visualize how a self-driving car behaves
- Launching suggested pickup locations
What do APMs do after the program?
Once APMs ‘graduate’ from the program, they go on to become official PMs and grow their Product career at Uber.
What is the interview process like?
Our interview process consists of a resume review, a take-home product exercise, and several interviews with members of the Uber team across product, engineering, and design.
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